Updates to Our Privacy Policy

We have updated our Privacy Policy effective March 27th, 2019. Learn More

CCPA

Updated 06.07.2020

Summary

NEURA IS COMMITTED TO YOUR PRIVACY and cares about protecting your rights, therefore we have invested significant efforts in ensuring that our products and practices comply with the relevant data protection laws & regulations.

We created this page to provide you with information about the ways in which Neura complies with the current requirements of the CCPA. We periodically review our data and privacy-related documentation, processing practices, and procedures in order to make sure it is always fully up to date.

The CCPA (California Consumer Privacy Act of 2018), which came into effect on January 1, 2020, gave new privacy rights to Consumers residing in the State of California, and imposed obligations on Businesses processing their personal information.

In order to provide our services, Neura acts as a “Service Provider” that processes personal information on behalf of our customers, the “Business” (as defined under the CCPA).

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For more information, visit our Privacy Policy.

What does it mean in regard to Neura services?

Neura acts as the “Service Provider” and processes consumer data solely on behalf of our customers, the “Business”.

As such, all data about our customers end-users’ are completely anonymous. Neura cannot identify any personal information about individuals. We see all users as anonymized data points with no personally identifiable information.

In instances where we will receive a request from an end user concerning their rights under the CCPA (the right for disclosure, the right to delete, etc.), we will work with and fully support  the relevant customer, to the best of our ability, in order to identify the relevant customer and/or the end user, in order to resolve the request as quickly as possible.

In instances where one of our customers will be required to act upon requests relating to such rights, Neura will assist in complying with the request to the best of our ability and to the extent that such assistance is feasible.

Use of Data

Neura believes in transparency, as a service provider we do not have an obligation to disclose if  information has been sold, however we want you to know that any personal information that is shared with us via our services is used only to facilitate the services provided to our customers. Thus, we guarantee that all such activity does not include any monetary exchange relating to personal information. In other words:  

NEURA DOES NOT SELL YOUR PERSONAL INFORMATION, AND WE WILL NEVER SHARE SELL OR DISCLOSE YOUR PERSONAL INFORMATION IN ANY WAY!

What’s next?

Neura closely follows any developments in the legislative and regulatory process originating from California, as well as engages in regular ‘benchmarking’ in light of emerging industry practices and standards.

We hold ourselves to privacy and security standards above and beyond what’s required by international standards, maintaining a safe and secure environment relating to any data is paramount to our beliefs. 

If you have any further questions concerning Neura’s privacy program and our ongoing efforts surrounding the CCPA, please feel free to contact our Data Protection Officer & Privacy Team, at privacy@theneura.com