We may analyze your use of the Website with third party software that allows us to monitor and record users’ navigation and usage activities, in order to better customize and improve our Website, Services and other products.
By using a Neura-Enabled product, you allow Neura to collect and process information such as your activities, location and behavior in order to make a product or a service that you are using more personalized and contextually aware.
To do this Neura collects information about you through your devices, primarily, but not limited to, your mobile phone. Neura accesses the following device sensors and services:
We consider the raw data that is collected to be the property of Neura’s End Users. Neura operates on behalf of End Users to identify moments in the End Users’ life via sensory activity from their smartphone or other connected devices.
Neura does not collect or hold any medical or health care related data and therefor does not handle any “protected health information” (PHI).
The data is uploaded from End Users phone over a secured connection to our servers that analyze the data and identify metrics and contextual information. Our system is able to analyze the raw data gathered and identify real time situations and moments, predict future moments and compose behavioral profiles and user persona. The results are sent back to the End Users mobile phone over a secured connection and/or stored in our servers.
5.1. The raw data that is collected may be shared only with the following:
5.2. Information that is generated by Neura may be shared with third parties that are Neura’s Customers in order to provide the End Users with enhanced personal experiences. Neura Customers will be notified regarding specific situations and moments in the End User’s life, or behavioral profiles of the End User’s according to the services they have subscribed to. The connection between the product/service provider and Neura is made via APIs.
5.3. In order to receive Neura Services that include information that Neura considers as more sensitive personal information, Neura’s Customers are required to receive permission from the End Users and state their pre-defined value proposition that they plan on providing the End User in exchange for the information. Only after End Users consent to share that information with the Customer, will Neura provide this specific kind of information on behalf of the End User to the Customer so that the Customer’s application can better serve the End User with a truly personalized experience.
5.4. To learn more about which information is shared with our customers only after receiving your permission, please contact us at email@example.com.
5.5. Other Data Usage:
We may use aggregated data over several users to improve our algorithms, measure service usage, publish summaries online or offline, and to develop new features such as recognizing popular activity routes, areas and places. We will not display or otherwise disclose information where individual users can be recognized. Furthermore, our developer team need to occasionally review raw data and the results for recognized activities/routes/places to improve the system. They will only see the unique identifier number with the data.
The security of handling End Users data is extremely important to us. Neura has implemented appropriate technical and organizational measures to protect information against accidental loss, unlawful destruction, alteration, unauthorized disclosure or access, and against all other unlawful forms of processing.
Neura takes reasonable steps to ensure that any personal information in its possession is accurate, complete, current and reliable for its intended use.
Neura uses a hybrid analysis solution, prioritizing some of the analysis to our mobile engine located in the SDK, and off-loading other data for processing to Amazon’s S3 infrastructure. Neura uses Amazon’s Virtual Cloud and segmented network to prevent external access.
We store the data in multiple and different types of databases: S3, relational Database, No-SQL document database and Graph database. The data is distributed over multiple databases and each database holds only fragments of the data. Additionally, sensitive data is hashed or encrypted in order to protect the data itself.
The data is kept for limited time in databases in order to reduce any large-scale risks. All databases are protected by Amazon security countermeasures like any other Amazon customers’ data.
We use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to provide the Services. These are located outside our offices. We use commercially reasonable physical and technical safeguards to secure your data.
You may also opt-out from collection of your real-time location data through the OS settings of your device.
You have the right to access your personal data.
If you would like to do any of the actions described, you may submit a request by sending an email to firstname.lastname@example.org. Your email should include adequate details of your request.
Neura will delete your personal information upon deletion of your account (unless a longer retention period is required by law). Non-personal information may be retained without limitation in time.
Triinu Magi, Privacy Officer
102 Persian Drive, Suite 203
Sunnyvale, CA 94089
Please note that if your complaint is not resolved through this channel, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.
The Company is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to: email@example.com or Neura Inc., 102 Persian Drive, Suite 203. Sunnyvale CA 94089, Attn: Legal.
The Neura products and Services are not intended for use by children. If you are under the age of 18, you may use Neura only with the involvement and consent of a parent or a guardian. We do not knowingly or intentionally collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not attempt to register for any of the Neura services or products or send any personal information about yourself to us. If you believe that a child under 13 may have provided us personal information, please contact us at firstname.lastname@example.org.
Email – email@example.com
Mail – Neura Inc. 102 Persian Drive, Suite 203, Sunnyvale 94089, CA, USA