The Company controls, and manages the information collected on its Website and through its Services. The Company is committed to ensuring that End Users’ or Visitors’ Personal Information shared over our Website and/or Services is protected and kept confidential.
This section outlines data collection and usage by identified groups. They are:
Visitors of Neura Website or Devsite
Potential Customers (aka Leads)
Additional information is provided below.
In the following paragraphs, we provide you with more details about the information we currently collect about users of our Website and of our Services (collectively, “Users’ Data”).
We analyze your use of the Website with third party software that allows us to monitor and record visitors’ navigation and usage activities, in order to better customize and improve our Website, Services and other products. Tracking of IP addresses also assists in keeping within compliance of US export regulations in relationship to restricted use in certain geo-locations.
By using a Neura-enabled product, you allow Neura to collect and process information about your activities, location and behavior in order to make a product or a service that you are using more personalized and contextually aware. Neura-enabled products and services access specific moments in an End Users day through API calls. Neura does not share End Users’ raw data.
To do this Neura collects information about you through your devices and accesses the following device sensors and services:
Raw Data from the various data channels including the iOS or Android channels listed above is uploaded from an End User’s phone over a secured connection to our servers that analyze the data and identify metrics and contextual information. Our system is able to analyze the raw data gathered and identify real time situations and moments, predict future moments and compose behavioral profiles and user personas. The results are sent back to the End User’s mobile phone over a secured connection and/or stored in our servers.
In some circumstances, we may store your Personal Information for longer periods of time, for example (i) where we are required to do so in accordance with legal, regulatory, tax or accounting requirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, or (iii) if we reasonably believe there is a prospect of litigation relating to your Personal Information or dealings.
Personal Information that is collected will be shared only with the following:
To learn more about which information is shared with our Customers only after receiving your permission, please contact us at email@example.com.
Other Data Usage:
We use aggregated data over several End Users to improve our algorithms, measure service usage, publish summaries online or offline, and to develop new features such as recognizing popular activity routes, areas and places. We will not display or otherwise disclose information where individual End Users can be recognized. Furthermore, our developer team needs to occasionally review raw data and the results for recognized activities/routes/places to improve the system. If this review is necessary, they will only see the unique identifier number with the data.
The security of handling Personal Information is extremely important to us. Neura has implemented appropriate technical and organizational measures to protect information against accidental loss, unlawful destruction, alteration, unauthorized disclosure or access, and against all other unlawful forms of processing.
Neura takes reasonable steps to ensure that any Personal Information in its possession is accurate, complete, current and reliable for its intended use.
Among other measures:
In accordance with Section 3, we will use your Personal Information to let you know about our Products and Services that we believe will be of interest to you. We will contact you by email, or telephone or through other communication channels. In all cases, we will respect your preferences for how you would like us to manage marketing activity with you.
At any time, you may request that direct marketing to you is stopped. This can be done in two ways, first, you by clicking the ‘unsubscribe’ link found at the bottom of all marketing emails, your request will be immediately submitted. Alternatively, you can request to be removed from specific types of emails by contact us at firstname.lastname@example.org. Please specify whether you would like us to stop all forms of communication from Neura or just a particular type (e.g., email); and
Check your individual browsers to change the way your browsers manage cookies.
We recommend you routinely review the Privacy Policies and preference settings that are available to you on any social media platforms as well as your preferences within your Account.
You may choose not to receive future promotional, advertising, or other Service-related emails from us by selecting an unsubscribe link at the bottom of marketing emails that we send. You may also send an email to email@example.com requesting to opt out of specific communications. If you choose to opt out via this method, specify which types of communications to which you are requesting to opt out (i.e. emails). Please note that even if you opt out of receiving the foregoing emails, we will still send you a response to any “Contact Us” request as well as administrative emails (for example, in connection with a password reset request) that are necessary to facilitate your use of the Site and/or Service. Also note that if you use a new computer, upgrade or change web browsers or take any action which results in the deletion of the “opt out” cookie, you will need to perform this opt-out process again upon any such change.
The following rights (which may be subject to certain exemptions or derogations), shall apply in addition to the above to users of the Website who are protected by the GDPR:
You can exercise your rights by contacting us at firstname.lastname@example.org. Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly or inform you if we require further information in order to fulfil your request. When processing your request, we may ask you for additional information to confirm your identity and for security purposes, before disclosing the Personal Information requested to you. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive.
In the event that your request would adversely affect the rights and freedoms of others (for example, would impact the duty of confidentiality owed to others) or if we are legally entitled to deal with your request in a different way than initial requested, we will address your request to the maximum extent possible, all in accordance with applicable law.
We will not transfer Personal Information originating in the EU or Switzerland to third parties unless such third parties have entered into an agreement in writing with us requiring them to provide at least the same level of privacy protection to your Personal Information as required by the Principles of the EU-US and Swiss-US Privacy Shield Frameworks. In cases of onward transfer to third parties of data of EU or Swiss individuals received pursuant to the EU-US and Swiss-US Privacy Shield, Neura is potentially liable.
In the event that Neura is acquired by or merged with a third-party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer or assign Personal Information and any other information you provided us in connection with the foregoing events.
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of Personal Information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to: email@example.com or Neura Inc., 102 Persian Drive, Suite 203, Sunnyvale CA 94089, Attn: Legal.
Neura does not track consumers across third party websites and therefore do not respond to Do Not Track signals. We also do not use third parties to collect personally identifiable information about an individual consumer’s online activities across different websites when a consumer uses the Neura Services.
The Neura Products and Services are not intended for use by children. If you are under the age of 18, you may use Neura only with the involvement and consent of a parent or a guardian. We do not knowingly or intentionally collect or solicit Personal Information from anyone under the age of 13. If you are under 13, please do not attempt to register for any of the Neura services or products or send any Personal Information about yourself to us. If you believe that a child under 13 may have provided us personal information, please contact us at firstname.lastname@example.org.