However, only 12% of consumers feel that mobile shopping experiences are convenient. There’s a lot of room for improvement. The mobile eCommerce opportunity represents a new purchasing channel and a direct connection to the client for brands that can effectively use mobile push to engage their customers. With growing competition and plenty of choices, customer loyalty and retention are the biggest challenges facing retailers.
Retailers use Neura to empower their services with real-world personalization—transforming users into happy customers, reducing notification fatigue and churn, and seeing over 6X increase in sales due to contextually relevant offers, delivered at the right moments.